I have complained numerous times , regarding this , I've been passed onto the provider...

GetHuman1683321's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1683321's own words
I have complained numerous times , regarding this , I've been passed onto the provider of the voucher and I'm still waiting to here from them with a satisfactory outcome. I bought a New York Experience voucher , however when in New York we tried to use it , it said it had been redeemed, we hadn't used it , and ended up costing us more money on the day , very disappointed and if I don't get a positive response I will take it further to gain a refund and recompense for all the dissatisfaction
GetHuman1683321 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1683321
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman1683321 started working on this issue
Dec 3rd, 2018 10:14pm