I made a purchase for car detailing. I had an appointment for **am today Monday Decembe...
GetHuman1682906's customer service issue with Groupon from December 2018
Help with my Groupon issue
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1682906's own words
I made a purchase for car detailing. I had an appointment for **am today Monday December *. I got llost getting there and at *:**am sent them an email stating I was lost and wouldn’t be able to make the appointment. They agreed to reschedule but I would have to pay a $** cancellation*rescheduling fee. I looked up my voucher and saw that they redeemed my voucher at *:**am. I never got to my destination. Is it possible to get a refund because they redeemed the voucher and I wasn’t there?
GetHuman1682906 did not yet indicate what Groupon should do to make this right.
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