I made a purchase for car detailing. I had an appointment for **am today Monday Decembe...

GetHuman1682906's customer service issue with Groupon from December 2018

104341 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1682906's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1682906's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1682906 will want to follow the link below to head to their help center. We will check on GetHuman1682906 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1682906 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1682906's own words
I made a purchase for car detailing. I had an appointment for **am today Monday December *. I got llost getting there and at *:**am sent them an email stating I was lost and wouldn’t be able to make the appointment. They agreed to reschedule but I would have to pay a $** cancellation*rescheduling fee. I looked up my voucher and saw that they redeemed my voucher at *:**am. I never got to my destination. Is it possible to get a refund because they redeemed the voucher and I wasn’t there?
GetHuman1682906 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1682906 fixed the problem
We are waiting for GetHuman1682906 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1682906 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1682906
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 104341 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1682906 started working on this issue
Dec 3rd, 2018 9:28pm