I purchased a Groupon for Spa Westgate in August for a 'One **-minute Foot Detoxing and...

GetHuman-bailzlom's customer service issue with Groupon from December 2018

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The issue in GetHuman-bailzlom's own words
I purchased a Groupon for Spa Westgate in August for a 'One **-minute Foot Detoxing and Reflexology Package'. It is expiring on Dec **th**Since my purchase date, I have called them * times (Oct, Oct, Nov and again today) requesting an appointment, each time providing up to * dates I am available and they can never seem to book me in. They always say call back again.**Today I called again and provided * days that I was billing to book for and yet again they cannot honour any of those dates yet have several openings after the expiry date and said I will need to pay the difference.**I am thoroughly disappointed that a vendor can never provide any dates that I am actually free. To date I had provided at least ** days of availoability.**I asked if they would refund my money and they said yes to contact you and cancel.**I know it is past the '* day' requirement but how can I utilize a Groupon when they never can fulfill their obligation?
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Customer service issue
Reported by GetHuman-bailzlom
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-bailzlom started working on this issue
Dec 3rd, 2018 8:58pm