I purchased a Groupon for Spa Westgate in August for a 'One **-minute Foot Detoxing and...
GetHuman-bailzlom's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-bailzlom's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bailzlom's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bailzlom will want to follow the link below to head to their help center. We will check on GetHuman-bailzlom later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bailzlom may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-bailzlom's own words
I purchased a Groupon for Spa Westgate in August for a 'One **-minute Foot Detoxing and Reflexology Package'. It is expiring on Dec **th**Since my purchase date, I have called them * times (Oct, Oct, Nov and again today) requesting an appointment, each time providing up to * dates I am available and they can never seem to book me in. They always say call back again.**Today I called again and provided * days that I was billing to book for and yet again they cannot honour any of those dates yet have several openings after the expiry date and said I will need to pay the difference.**I am thoroughly disappointed that a vendor can never provide any dates that I am actually free. To date I had provided at least ** days of availoability.**I asked if they would refund my money and they said yes to contact you and cancel.**I know it is past the '* day' requirement but how can I utilize a Groupon when they never can fulfill their obligation?
GetHuman-bailzlom did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bailzlom fixed the problem
We are waiting for GetHuman-bailzlom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.