I received the following message when I ordered from your website..**..."We had trouble...

GetHuman-ngumsa's customer service issue with Groupon from December 2018

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The issue in GetHuman-ngumsa's own words
I received the following message when I ordered from your website..**..."We had trouble processing your Visa payment for order *****-******-******. *To complete your purchase, please update your credit card info on file or add another card. **Otherwise, we’ll run the payment again within a day using your Visa."**I went online and added a new credit card but so far have not had any confirmation of my order.**Please let me know what happens next.**Sammy
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Groupon

Customer service issue
Reported by GetHuman-ngumsa
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 5 customers so far
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Timeline
GetHuman-ngumsa started working on this issue
Dec 3rd, 2018 8:19pm