Hello I purchased two groupons and I will love to ask for my money back one I never use...

GetHuman1680580's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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GetHuman1680580's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1680580 will want to follow the link below to head to their help center. We will check on GetHuman1680580 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1680580's own words
Hello I purchased two groupons and I will love to ask for my money back one I never used and it mark as I did it’s the canvas two custom **x** this was the groupon code LG-**S*-*jjk-xvsx-knpn and because if that I purchase another one same item with this code LG-p*jg-f*fv-j*r*-lgsf the reason I purchase the second one is because I thought btherebwas something wrong with the first one because like I said no never used and it mArk as REDEEMED and when I try to put my voucher code on the second it shows invalid so I’m tired of trying and i would like my money back please. Or credit thanks I hope you can help me
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Groupon

Customer service issue
Reported by GetHuman1680580
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 103817 others
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Timeline
GetHuman1680580 started working on this issue
Dec 3rd, 2018 5:36pm