I ordered a mattress topper then realized it was not going to ship until December **. I...

GetHuman1679956's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1679956's own words
I ordered a mattress topper then realized it was not going to ship until December **. I immediately cancelled it via the “cancel order button”. I thought everything was fine until the next day when I saw they charged my credit card. I went on my groupon and saw the item was reordered. I did the live chat with Groupon n was told they would look into it. Now I can’t login to my account n the charges are still on my account. This item is a “final sale, no returns”. I don’t want this item. I want my money returned.
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Customer service issue
Reported by GetHuman1679956
Dec 3rd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
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GetHuman1679956 started working on this issue
Dec 3rd, 2018 4:38pm