I was told by my wife to purchase this Groupon (Valvoline oil change- synthetic...

GetHuman-ggracemu's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ggracemu's own words
I was told by my wife to purchase this Groupon (Valvoline oil change- synthetic $**.**). My Groupon email is mailto:A.*****@***.com. Wife’s email is *****@***.com. I paid using Apple Pay & the order failed, the same error my wife had on her own account. We both used the same card account and were both charged and unable to use the Groupon. We share a car and one only Groupon was needed. Refunded is being requested because oil change couldn’t of been put on hold and needed to be done this weekend.
GetHuman-ggracemu did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-ggracemu
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman-ggracemu started working on this issue
Dec 3rd, 2018 4:22pm