i bought a groupon for a * night stay at st sugustine fl and when they got there the re...

GetHuman-hbarnar's customer service issue with Groupon from December 2018

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The issue in GetHuman-hbarnar's own words
i bought a groupon for a * night stay at st sugustine fl and when they got there the rev was not ava and had to pay on their cc. but it was pulled out of my bank account i gave them the rev * and my cc* and the hotel couldnt find the rev any where so my son had to pay the hotel with their cc and this was to be a birthday outting for them from us. im very upset and want a refund back to my card. oh and by the way what they paid for the room was over **.** cheaper than what i paid groupon for this. i though groupon was surpose to be a good deal but in this case i was not. and i buy alot from groupon but very un happy at the moment i want to talk to someone and get my money back.
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Groupon

Customer service issue
Reported by GetHuman-hbarnar
Dec 3rd, 2018 - a mon ago
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GetHuman-hbarnar started working on this issue
Dec 3rd, 2018 2:59pm