I ordered a custom door mat from American laser crafts on October **th , **** using a g...
GetHuman1678718's customer service issue with Groupon from December 2018
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1678718's own words
I ordered a custom door mat from American laser crafts on October **th , **** using a groupon I purchased for $**.**. Qualtry charged me $** for shipping which I thought was super high but I paid. Long story short, I never received my door mat. I would like a full refund for the groupon price as well as the shipping fee. If this doesn’t get resolved, I plan on contacting BBB, FTC, and anyone else I can think of to make sure no one else gets scammed. I’ve emailed qualtry multiple times to resolve this matter, none of my emails are answered. Please help!**Teresa Presta****-***-*****T*****@***.com
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