I got an email from you and I had placed an order which I did not. I talked to someone...
GetHuman1678644's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1678644's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1678644's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1678644 will want to follow the link below to head to their help center. We will check on GetHuman1678644 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1678644 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1678644's own words
I got an email from you and I had placed an order which I did not. I talked to someone on Saturday and she had said she would refund my money back to my accout. I need to know when my money will be back in my accont. I called my bank this morning and I needed a number where it will let me know you have refunded my money. I need it back in my account asap. I do not have the funds in my account and there for it will make over draw my account. I need help now about this matter
GetHuman1678644 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1678644 fixed the problem
We are waiting for GetHuman1678644 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.