I just discover that my account only has a $** balance that all customer service credit...

GetHuman-orionsu's customer service issue with Groupon from December 2018

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The issue in GetHuman-orionsu's own words
I just discover that my account only has a $** balance that all customer service credits have been removed to lower it to *his balance. It shows they supposedly expired in Jan **** which I just checked this account last month and credits were still on. Please give me back my credited amounts as I feel they were unfairly removed. I was never told of expiration date nor believe a credit should be taken away this is just not fair
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Customer service issue
Reported by GetHuman-orionsu
Dec 3rd, 2018 - 2 mons ago
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GetHuman-orionsu started working on this issue
Dec 3rd, 2018 1:55pm