I have a cleaning groupon that I have been trying to use for the past two weeks. I hav...
GetHuman-nmalinp's customer service issue with Groupon from December 2018
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The issue in GetHuman-nmalinp's own words
I have a cleaning groupon that I have been trying to use for the past two weeks. I have sent * emails and have received one email back stating that they would have availability this Wednesday, December *th - with no time specified. I have sent follow ups to find out what time. This is extremely frustrating and I would like to cancel this Groupon and get a refund - not knowing if they are scheduled to come or not - and, frankly, I cannot have someone stay home all day awaiting the potential of them arriving. These kinds of companies should not be in the customer service business. I would now question the quality of the work they might do at my home. Please refund my money - it is Virtuous Cleaning - * hour cleaning. I paid $**.** on August **th Order ***********.
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