I bought two pair of NE Patriot boots in error and in the wrong size. The 'Fine Print...

GetHuman1678369's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1678369's own words
I bought two pair of NE Patriot boots in error and in the wrong size. The 'Fine Print' says 'Free Returns' but I'm unable to print a label. I've already ordered a size up.*Also, I bought a Leo Rossi (blue XL) sweater in the wrong size. I plan to reorder this also but am unable to print a return label for this either.*Both are saying they can't be returned b*c of 'fine print'. However, as I wrote above, both products' 'fine print' says 'free returns', were not from a third party and I have not had them more than ** days.*This is my first time using Groupon for a large order but your return policy is extremely frustrating.*Can you help me?
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Customer service issue
Reported by GetHuman1678369
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman1678369 started working on this issue
Dec 3rd, 2018 1:33pm