I was buying * tickets to the Vancouver*Calgary hockey game on December **. My first o...

GetHuman-mcchreti's customer service issue with Groupon from December 2018

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The issue in GetHuman-mcchreti's own words
I was buying * tickets to the Vancouver*Calgary hockey game on December **. My first order did not go through on Groupon, I received a message that it could not be processed. So I went on and purchased * tickets again and was still having problems but it finally went through. I then received * emails from Groupon that I had purchased ** tickets in total. I only want order YV*****. I do not want order DT*****. Please cancel order DT***** and refund my money to my master card. I know that these tickets are final sale but the error was on the groupon website and two orders should not have been processed (the website did not say my first order had gone through).
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Groupon

Customer service issue
Reported by GetHuman-mcchreti
Dec 3rd, 2018 - 6 mons ago
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GetHuman-mcchreti started working on this issue
Dec 3rd, 2018 11:42am