I have a duplicate order. There was an error on their website so I thought it did not...

GetHuman-cordice's customer service issue with Groupon from December 2018

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The issue in GetHuman-cordice's own words
I have a duplicate order. There was an error on their website so I thought it did not go through so I reentered the order again. So now I have been charged twice, they will ship the exact same items twice and it looks like I will have to ship each item back separately. Why wouldn't you see a duplicate order for the same items for the same amount. I have been unable to cancel or contact anyone. WOW. Terrible. Will never order from here again.
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Groupon

Customer service issue
Reported by GetHuman-cordice
Dec 3rd, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman-cordice started working on this issue
Dec 3rd, 2018 1:15pm