GetHuman-karahelm's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-karahelm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-karahelm's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karahelm will want to follow the link below to head to their help center. We will check on GetHuman-karahelm later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-karahelm may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-karahelm's own words
Find out where order is or it’s status ... Email says order was being prepared for shipping nov **. Haven’t received items or any additional emails on status. Shipment orders *********** silver***********pink*********************** through fed ex
Christmas present said would take *-* days from prepared for shipping, it has been two weeks with no follow up email or product
Just want to know where product is and if it is coming *We haven’t used Groupon before and I’m less likely to use it in the future if this is the time frame*Ordered from Amazon same night, received those items within three days
It is paid gr
Just the email tracking
I have an issue with Groupon too
How GetHuman-karahelm fixed the problem
We are waiting for GetHuman-karahelm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.