my groupon of "All about hair color" purchased on *******, is still unused because the...

GetHuman1672458's customer service issue with Groupon from December 2018

102459 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1672458's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1672458's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1672458 will want to follow the link below to head to their help center. We will check on GetHuman1672458 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1672458 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1672458's own words
my groupon of "All about hair color" purchased on *******, is still unused because the merchant is absolutely unprofessional and unethical. I tried to make appointment for a few times but each time was failed due to merchant's unprofessionalism and unable to deliver what he promised of performing the service over the phone. he also cancel my appointment last-minute. please return this groupon for groupon bucks back into my account immediatly. thank you!
GetHuman1672458 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1672458 fixed the problem
We are waiting for GetHuman1672458 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1672458 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1672458
Dec 2nd, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 10 customers so far
Similar issue to 102459 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1672458 started working on this issue
Dec 2nd, 2018 7:31am