I purchased a Groupon for a massage & have been trying to use it before it expires on D...

GetHuman-bminnich's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bminnich's own words
I purchased a Groupon for a massage & have been trying to use it before it expires on Dec **, **** and they keep canceling or not showing up for the appt. It is thru Assential Massage in Sioux Falls, SD and they don't return my phone calls or emails. I waited ** min past my appt on Nov **th and also called but no answer. I think from the looks of the place thru the window that they have gone out of business. I just want a refund as it looks like they aren't going to call me to schedule.
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Groupon

Customer service issue
Reported by GetHuman-bminnich
Dec 1st, 2018 - 6 mons ago
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Timeline
GetHuman-bminnich started working on this issue
Dec 1st, 2018 6:31pm