There is a charge on my groupon account that I did not make. I chatted with a customer...

GetHuman-srdrgz's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-srdrgz's own words
There is a charge on my groupon account that I did not make. I chatted with a customer service rep - Rajesh K. - two nights ago - who said he would take this off my account and credit my card, but, it would have to be escalated because it was a final sale. It is a $**.** voucher for Popeye's chicken. I do not ever go there, as I dislike their food, and I want a refund on this purchase because I did not buy this! Rajesh said via chat that he would follow up by email but I have not heard back.
GetHuman-srdrgz did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-srdrgz
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman-srdrgz started working on this issue
Dec 1st, 2018 6:09pm