NOT ELIGIBLE FOR SERVICE. PLEASE REFUND GROUPON PURCHASE

GetHuman1668286's customer service issue with Groupon from December 2018

3 views | 101710 similar | 0 following
Help with my Groupon issue
GetHuman1668286's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1668286 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1668286 can let us know if they help or not.
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The issue in GetHuman1668286's own words
Get a refund. ... I went for an initial consult and was informed that I am not a good candidate for the laser. I do not qualify. I thought my groupon would be refunded after the visit and yet it still hasn't been. Please refund my groupon. Feel free to contact the salon and confirm. Please process my refund at this groupon purchase was unavailable to be used.
Theres no customer contact email. Phone, or live chat available with groupon. I've researched all faq's. No answer to my problem. The app and website do not provide capability of getting refund after service has not been rendered because I do not qualify.
Issue refund or I will dispute with credit card.
I scheduled the consult with spa dior in waterbury as soon as I purchased this groupon. After the consult which was a month later, I could not cancel the purchase per group's rules.
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Groupon

Laser hair removal * treatments large area
Customer service issue
Reported by GetHuman1668286
Dec 1st, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 101710 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1668286 started working on this issue
Dec 1st, 2018 4:44pm
GetHuman1668286 indicated the issue is not fixed yet.
Dec 1st, 2018 4:45pm