I ordered * popcorn tins from the popcorn factory trying to use the groupons:**R*****K...
GetHuman-cliffsap's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-cliffsap's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cliffsap's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cliffsap will want to follow the link below to head to their help center. We will check on GetHuman-cliffsap later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cliffsap may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cliffsap's own words
I ordered * popcorn tins from the popcorn factory trying to use the groupons:**R*****K*FWFC**BH*FJB*KXF**UKLTR*VN**I could not navigate the popcorn factory web site or handle their customer service to get an order placed with the groupon discount. I would like to cancel the groupons and have my cc refunded. The first item above, as I was trying to figure out how to order, was mistakenly redeemed. Please refund that charge as well. Thank you.*I am a long time Groupon user. This was the worst experience I ever had. I hope you can help.
GetHuman-cliffsap did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cliffsap fixed the problem
We are waiting for GetHuman-cliffsap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.