This is my first time using Groupon, At first, I wanted to exchange an item for one tha...

GetHuman-usaziz's customer service issue with Groupon from December 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-usaziz's own words
This is my first time using Groupon, At first, I wanted to exchange an item for one that cost $*.** more. So when I went online the site said my order was placed * days ago so I couldn't conceal it. I placed my order for $***.** with a tax on Nov **th, Friday, it was not * days ago but one day ago. **I would like to cancel the entire order before you send the order. I'm not even sure if you give free returns? **No customer service is not good for me. I'm used to having a person handling my concerns. Please cancel my order as soon as you get this email. My order number is *Order * ********** **I really hate the site lied and said I couldn't cancel one item because it was placed * days ago.**I'm very disappointed.*Sananeisha S. Aziz
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Customer service issue
Reported by GetHuman-usaziz
Dec 1st, 2018 - 6 mons ago
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GetHuman-usaziz started working on this issue
Dec 1st, 2018 11:24am