I just placed an Groupon order For two treatments at Hand and Stone Massage. Groupon ra...
GetHuman-joscott's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman-joscott's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joscott's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joscott will want to follow the link below to head to their help center. We will check on GetHuman-joscott later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joscott may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-joscott's own words
I just placed an Groupon order For two treatments at Hand and Stone Massage. Groupon rated the spa at almost * stars but after purchase I did an online research and found almost all reviews to be very negative. I cannot waste my money (I am a senior on a fixed income) on a spa with these kind of bad reviews. Risky. Also one is a gift for someone else. *Thanking you in advance.*Jo Scott
GetHuman-joscott did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-joscott fixed the problem
We are waiting for GetHuman-joscott to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.