Re: order *********** I would like a refund or credit for an order I placed recently...
GetHuman-rimac's customer service issue with Groupon from December 2018
Help with my Groupon issue
GetHuman-rimac's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rimac will want to follow the link below to head to their help center. We will check on GetHuman-rimac later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rimac may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-rimac's own words
Re: order *********** I would like a refund or credit for an order I placed recently as a gift. I ordered * Maine Lobsters. I did not realize that the recipient would have to be HOME since the lobsters are shipped LIVE. My sister and her husband will be traveling and will not be at home to accept the shipment. I want my gift to be a surprise. * When I realized my dilemma, I called *Maine Lobster* they referred me back to you to resolve my problem. I have not redeemed my voucher yet and want to cancel the order that was charged to my Visa credit card so I can select something else.*Please credit my purchase price back to the Visa card I used in my order. Thank you. If you need to contact me regarding this issue, you may call my cell number at ***-***-**** or by email at Rimac***@ msn.com. Thank you.*Rita Marcocci
GetHuman-rimac did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-rimac fixed the problem
We are waiting for GetHuman-rimac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.