There are two refunds I need done through Groupon. One of them is for a transaction whe...

GetHuman-pdangell's customer service issue with Groupon from December 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pdangell's own words
There are two refunds I need done through Groupon. One of them is for a transaction where I was told certain dates for a hotel reservation were not available and I got billed anyway. The other one told me that my transaction failed but billed me anyway. I had a third transaction that went through and that transaction i did use. But the other * of these I should not have been billed for. They are order numbers **************** and order number ****************. These charges have caused a huge inconvenience and an immediate refund would be appreciated
GetHuman-pdangell did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-pdangell
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman-pdangell started working on this issue
Dec 1st, 2018 1:58am