I am emailing regarding the ticket (GL -MWZK-K**V-*Y*Z-*L*B). Prior to purchasing the...

GetHuman-clauudia's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clauudia will want to follow the link below to head to their help center. We will check on GetHuman-clauudia later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-clauudia's own words
I am emailing regarding the ticket (GL -MWZK-K**V-*Y*Z-*L*B). Prior to purchasing the tickets, I read the FAQs on your website about seat selection and it read that same day refund is within the refund timeframe. Thus, I made the purchase. However, I am not pleased with the seats I was assigned but I am having trouble locating the cancel order button from my profile. I will appreciate if you can help with this. **Thank you
GetHuman-clauudia did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-clauudia
Dec 1st, 2018 - 6 mons ago
I have an issue with Groupon too
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GetHuman-clauudia started working on this issue
Dec 1st, 2018 1:24am