I ordered the Emeril ** piece knife block set on Facebook Groupon on November...
GetHuman1664905's customer service issue with Groupon from December 2018
Help with my Groupon issue
First: share to improve GetHuman1664905's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1664905's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1664905 will want to follow the link below to head to their help center. We will check on GetHuman1664905 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1664905 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1664905's own words
I ordered the Emeril ** piece knife block set on Facebook Groupon on November **, **** for $**.**. I got an email today saying the order shipped out October **, ****, was out for delivery October **, **** and was delivered October **,**** at *:**pm. Tracking number on this item is https:**www.facebook.com*n*?orders%*F***************%*F&ref*chex*buyer*order*shipped&aref*****************&medium*email&mid***be***f****eG*af**f*****bG**be*dd******Gc**&n*m*slhrn**%**gmail.com. I called my son to see if he received the item and he said he did not. When I try to track the item, I get a message saying “this page cannot be displayed. I am now wondering if this was a scam. Will you please call me at ***-***-****. I would prefer to speak with someone on the phone.
GetHuman1664905 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1664905 fixed the problem
We are waiting for GetHuman1664905 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.