I bought * Groupons for * hour deep tissue therapeutic body massages at Unihealth Manag...

GetHuman1664116's customer service issue with Groupon from November 2018

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The issue in GetHuman1664116's own words
I bought * Groupons for * hour deep tissue therapeutic body massages at Unihealth Management Ltd in Vancouver. The first issue was a major one. I bought these massages so that I could walk to the massage clinic, but before I could use any of the Groupons, the site near me on Pacific Ave (* min walk) shut down and I was instructed to go to one of the other two sites, a major inconvenience. The second issue is also a major one. After my first massage, I tried to book my second, but I was told they only accept one Groupon per person. If that is the case, then Groupon should not have allowed me to purchase more than one or assigned the other two as gifts at the time of purchse. I would like a full refund on the remaining massages. The Groupon voucher numbers are ******** and ********. I hope to hear back from you soon.
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Groupon

Customer service issue
Reported by GetHuman1664116
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman1664116 started working on this issue
Nov 30th, 2018 10:24pm