Due to non-delivery of a * yr Zoobooks subscription which was purchased as a gift, I ca...

GetHuman-slfpranc's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-slfpranc's own words
Due to non-delivery of a * yr Zoobooks subscription which was purchased as a gift, I cancelled my Groupon order ********** with Blue Dolphin on *******. The amount was $** paid to Groupon on *******. I also paid a redemption fee of $* to Blue Dolphin on *******. How can I get a refund to my Discover credit card of this amount? I would appreciate your help in resolving this matter. I have also sent an e-mail to Blue Dolphin.**Sincerely, *Susan Ferrari*(***)***-**********@***.com
GetHuman-slfpranc did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-slfpranc
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-slfpranc started working on this issue
Nov 30th, 2018 9:46pm