I feel like I was tricked by the vendor Peachtree cosmetic. I bought a Groupon for ** u...

GetHuman-gregcvs's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman-gregcvs's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gregcvs will want to follow the link below to head to their help center. We will check on GetHuman-gregcvs later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gregcvs's own words
I feel like I was tricked by the vendor Peachtree cosmetic. I bought a Groupon for ** units of dysport and when I called to make my appt I was told they wouldn't have a dysport rep available until just days before it was to expire and the auto switched my deal to just ** units of Botox which I really didn't want. Then they said I could up purchase the Botox at $** per unit to make up the volume difference. I've never paid over $** unit for Botox. I feel this was a total bait and switch deal and I was kind of forced into accepting their terms. I don't want to deal with this spa at all. I'd like a refund to my credit card or at least groupn credit so I can find another vendor. My voucher number is *******
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Groupon

Customer service issue
Reported by GetHuman-gregcvs
Nov 30th, 2018 - 6 mons ago
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GetHuman-gregcvs started working on this issue
Nov 30th, 2018 7:30pm
GetHuman-gregcvs indicated the issue is not fixed yet.
Dec 4th, 2018 1:07am