On Nov *, ****, I purchased a Groupon for Tabula Rasa Restaurant (I paid $** for $** wo...

GetHuman1662295's customer service issue with Groupon from November 2018

1 view
100701 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1662295's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1662295's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1662295 will want to follow the link below to head to their help center. We will check on GetHuman1662295 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1662295 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1662295's own words
On Nov *, ****, I purchased a Groupon for Tabula Rasa Restaurant (I paid $** for $** worth of food) located at *** New York Ave, Rochester, PA *****.*I went to use the groupon last evening, and discovered that the Tabula Rasa Restaurant is no longer at this location and there is another restaurant there.*I am requesting that I be refunded the $** for this unusable groupon purchase. I paid for the groupon on my charge card (Mastercard Acct – Acct * ending in ****)*And would like you to credit this account with the $** refund. Thanks, Sue Jamery
GetHuman1662295 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1662295 fixed the problem
We are waiting for GetHuman1662295 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1662295 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1662295
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 100701 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1662295 started working on this issue
Nov 30th, 2018 6:42pm