On Nov *, ****, I purchased a Groupon for Tabula Rasa Restaurant (I paid $** for $** wo...
GetHuman1662295's customer service issue with Groupon from November 2018
Help with my Groupon issue
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GetHuman1662295's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1662295 will want to follow the link below to head to their help center. We will check on GetHuman1662295 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1662295 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1662295's own words
On Nov *, ****, I purchased a Groupon for Tabula Rasa Restaurant (I paid $** for $** worth of food) located at *** New York Ave, Rochester, PA *****.*I went to use the groupon last evening, and discovered that the Tabula Rasa Restaurant is no longer at this location and there is another restaurant there.*I am requesting that I be refunded the $** for this unusable groupon purchase. I paid for the groupon on my charge card (Mastercard Acct – Acct * ending in ****)*And would like you to credit this account with the $** refund. Thanks, Sue Jamery
GetHuman1662295 did not yet indicate what Groupon should do to make this right.
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