I bought four tickets for my daughter’s family for Christmas to adventure aquarium. I p...

GetHuman1660559's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman1660559's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1660559 will want to follow the link below to head to their help center. We will check on GetHuman1660559 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1660559 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1660559's own words
I bought four tickets for my daughter’s family for Christmas to adventure aquarium. I printed out the paperwork and just noticed the expiration date is December *th!. I need the expiration date extended to AFTER Christmas - January **, **** would be a good expiration date. Please respond ASAP. The name on my credit card is Cynthia A. Jenkins. Phone number is ***-***-****. Email is: *****@***.com
GetHuman1660559 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1660559
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 100329 others
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GetHuman1660559 started working on this issue
Nov 30th, 2018 3:33pm
GetHuman1660559 shared this issue with others over email
Nov 30th, 2018 3:34pm