Hi ,**I had multiple transcation on booking for Burj Khalifa tickets . I request team t...

GetHuman1660153's customer service issue with Groupon from November 2018

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Help with my Groupon issue
GetHuman1660153's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1660153 will want to follow the link below to head to their help center. We will check on GetHuman1660153 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1660153's own words
I was trying to book tickets for four people and had multiple transcation for the same product. ... Hi ,**I had multiple transcation on booking for Burj Khalifa tickets . I request team to cancel and refund my second transcation.
I need to cancel one transaction and refund to be initiated as soon as possible
I need to refund my second transcation to my bank
I am new customer and was amazed with the offer so choose to book through groupon
I have an issue with Groupon too
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Groupon

burj Khalifa
Customer service issue
Reported by GetHuman1660153
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 11 customers so far
Similar issue to 100209 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1660153 started working on this issue
Nov 30th, 2018 2:29pm
GetHuman1660153 indicated the issue is not fixed yet.
Nov 30th, 2018 3:14pm