I had an account with use for Groupon, but I am unable to access now. It is telling me...

GetHuman-varlotta's customer service issue with Groupon from November 2018

3 views
 | 
100185 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-varlotta's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-varlotta's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-varlotta will want to follow the link below to head to their help center. We will check on GetHuman-varlotta later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-varlotta may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-varlotta's own words
I had an account with use for Groupon, but I am unable to access now. It is telling me that my email that*I used does not exist. I was logged into my account yesterday, looking at things and I had put an item into*My cart, but I did not proceed to the check out. The item would have been **.** approx. I got out of my account*And did not place the order.*This morning I checked my visa statement and there is a charge of **.** pending on my visa. I did not authorize*Any payment to be put through. I now cannot access my groupon account as I mentioned above. It is apparent that*From yesterday my visa card, account along with my own personal account has been tampered as I cannot even got onto*My personal email which was the account I used for groupon. Up until yesterday, I was always received emails from use,*So how can it be that “It is stating I have no account”.**I would like this charge to be taken off my credit card as soon as possible, as there was no authorization for this*Charge. * *Kindly contact me as soon as possible to confirm that this will take place. I have had to use my place of work email*To contact you as there is no number to phone. Please contact me *** *** **** Mon.-Fri * - *:****Thank you*Violet
GetHuman-varlotta did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-varlotta fixed the problem
We are waiting for GetHuman-varlotta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-varlotta fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-varlotta
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 100185 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-varlotta started working on this issue
Nov 30th, 2018 2:11pm