I purchased Groupon for Angela’s Hairstyling on September **, **** address*Flower Hill...

GetHuman1659981's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1659981's own words
I purchased Groupon for Angela’s Hairstyling on September **, **** address*Flower Hill ***** Snouffer School Road*Gaithersburg, MD ******Phone no: ***********I called the phone number and Angela answered the phone and when I mentioned that I have a groupon, she said I could have given this price did you already pay to Groupon . I said yes, and I scheduled my appointment for hair for Thursday Sep ** for * am. She called me Wednesday afternoon saying that she has an emergency and she cannot do my hair on Thursday. I told her I can come later in the day. She said she has to go to Virginia all day and she cannot do my hair. I had to go to a wedding and I was dependent on her so I said well I can leave early from work today and I can come to get my hair. She was hesitant and gave me * pm for different location. Which was a private residence, and not equipped with hair doing facility. So I said I will come back at the Groupon address on a later date and have to reschedule it. This lady is a fraud now she does not answer my phone. Last week I called from my landline and left her a message she did not recognize me so she called me back. I mentioned Groupon and then she said she is not on the address on Groupon so I have to come at her residence. At this point I had no choice and I feel my $**.** will be gone so I agreed for Nov ** at ** in the morning and asked her to send me the address on my cell number. As of now Nov ** she hasn’t send me address and I called her and left messages she does not answer my phone because she does not want to render the service. She got her money. I am requesting Groupon to refund my $** and blacklist her.
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Groupon

Customer service issue
Reported by GetHuman1659981
Nov 30th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Items needed
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Timeline
GetHuman1659981 started working on this issue
Nov 30th, 2018 2:04pm