Hi, I was trying to order * photos on canvases and ended up with * on my credit card...
GetHuman-linlarkn's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-linlarkn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-linlarkn's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-linlarkn will want to follow the link below to head to their help center. We will check on GetHuman-linlarkn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-linlarkn may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-linlarkn's own words
Hi, I was trying to order * photos on canvases and ended up with * on my credit card! Charges were on the credit card bill that I received today. I would have contacted you earlier if I had known. There are * charges on my credit card: $**.**, **.**, and **.**--all through PayPal. The *st one is the set of * which I don't need. Please take the extra * photo canvases off because I didn't order and don't have any use for them. I would appreciate a response so I know what action you have taken. Thanks, Linda Knutson, phone ***-***-****
GetHuman-linlarkn did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-linlarkn fixed the problem
We are waiting for GetHuman-linlarkn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.