Hi I purchased a groupon for allergy testing on November ** at *:**am. The groupon cle...
GetHuman-sevaacup's customer service issue with Groupon from November 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sevaacup will want to follow the link below to head to their help center. We will check on GetHuman-sevaacup later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sevaacup's own words
Hi I purchased a groupon for allergy testing on November ** at *:**am. The groupon clearly states that it is limited one purchase per customer. I tried to refund it immediately but then accidentally clicked the view voucher button and the refund option immediately disappeared. In groupon customer support I saw two vouchers and I opted for a refund where the option was available but nothing has been refunded to my account. I'm not sure how to address this and get my refund. The voucher has not been used, only viewed.
GetHuman-sevaacup did not yet indicate what Groupon should do to make this right.
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