The vendor called me back after I called and left a message to make an appointment. She...

GetHuman-carynmas's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carynmas will want to follow the link below to head to their help center. We will check on GetHuman-carynmas later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-carynmas's own words
The vendor called me back after I called and left a message to make an appointment. She* via aesthetics does not have any appointments for ** days! My groupon expires before her appointment on December **. I would like a refund or an extension until March **** on the Groupon. I will have to get my services somewhere else and won’t need them again until February or March. She does not have office hours very often and I am upset and the lack of service. Please refund my card charged in full plus Groupon bucks for my inconvenience or extend the groupon until March so that I can use it and add a Groupon credit for my inconvenience.
GetHuman-carynmas did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-carynmas
Nov 29th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-carynmas started working on this issue
Nov 29th, 2018 11:12pm