Last night My wife was ordering an item and didn’t realize apparently * items were in h...

GetHuman1656927's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1656927 will want to follow the link below to head to their help center. We will check on GetHuman1656927 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1656927's own words
Last night My wife was ordering an item and didn’t realize apparently * items were in her cart that she looked at a couple months ago and when she pushed the buy button it loaded her up with all *. She immediately tried to cancel the other * and could not. We tried talking in your chat session the next day and no help. Order number ****-******-******. I want to CANCEL the complete order immediately
GetHuman1656927 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1656927
Nov 29th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 99668 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1656927 started working on this issue
Nov 29th, 2018 11:08pm