My name is Kevin Woodley my phone number is ***-***-**** I placed the order for movie t...

GetHuman1656399's customer service issue with Groupon from November 2018

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GetHuman1656399's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1656399 will want to follow the link below to head to their help center. We will check on GetHuman1656399 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1656399 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1656399's own words
My name is Kevin Woodley my phone number is ***-***-**** I placed the order for movie tickets a few days ago and it was only supposed to be for for some reason they gave me * there's no way I'm going to be able to see those movies with * the **th so I would like to refund that because I only wanted for I would like to refund that or either stretch those out to a later date I tried to contact customer service I left for note but no one called me back because wanting someone please you know get back to me so we can resolve this I called the number but nobody ever answers
GetHuman1656399 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1656399
Nov 29th, 2018 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 99565 others
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Timeline
GetHuman1656399 started working on this issue
Nov 29th, 2018 9:54pm