Purchased * knit gloves from Qualtry via Groupon. In order to personalize*order the glo...

GetHuman-deeannni's customer service issue with Groupon from November 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-deeannni's own words
Purchased * knit gloves from Qualtry via Groupon. In order to personalize*order the gloves I had to redeem my purchase from Groupon. I attempt to personalize * pairs of the gloves from the Qualtry link, get kicked out and then emailed a order number which would have been incomplete. Cannot access Qualtry website today, was able to chat but kept getting kicked out on *****. The reviews are bad for this company so maybe Groupon needs to revaluate contract. I just want my refund for $**.**.
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Groupon

Customer service issue
Reported by GetHuman-deeannni
Nov 29th, 2018 - 6 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
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Timeline
GetHuman-deeannni started working on this issue
Nov 29th, 2018 8:22pm