for the past * to * days I have been trying to order my iPhone * and last night it had...

GetHuman-mercymor's customer service issue with Groupon from November 2018

1 view
99246 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-mercymor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mercymor's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mercymor will want to follow the link below to head to their help center. We will check on GetHuman-mercymor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mercymor may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mercymor's own words
for the past * to * days I have been trying to order my iPhone * and last night it had finally went through and I checked my credit card balance to see if it really did and it did it took the **** money out of my account I wake up the next day to find the money back into my account but they took **.** put for the * year insurance on the phone and but on my email it shows that my whole entire order went through and I just want to cancel the whole entire thing and get my money back because I am not pleased what so ever with this whole process I have went through and this isnt the first time I've used groupon before
GetHuman-mercymor did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mercymor fixed the problem
We are waiting for GetHuman-mercymor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mercymor fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mercymor
Nov 29th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 99246 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mercymor started working on this issue
Nov 29th, 2018 7:13pm