Hello. So i purchased a deal from skin’damour spa. Its a **mins massage. I tried callin...

GetHuman-juhlicio's customer service issue with Groupon from November 2018

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The issue in GetHuman-juhlicio's own words
Hello. So i purchased a deal from skin’damour spa. Its a **mins massage. I tried calling them yesterday (tuesday) to set up an appointment that is available asap. But the entire day no one answered even email.. and when i called them today (wednesday) the lady told me their only available days for massage are tuesday and thursday only. Which is impossible for me because i work as a live in caregiver, im only available fridays or saturdays. This is the only week im available on tues because im not feeling well thats why i wanna use my voucher. But the lady said they dont have available until my voucher expires, they are short on staff. So i decided to cancel this order. Order * ********** and get a refund.
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Groupon

Customer service issue
Reported by GetHuman-juhlicio
Nov 29th, 2018 - 9 mons ago
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GetHuman-juhlicio started working on this issue
Nov 29th, 2018 7:00pm