I bought a cleaning coupon worth of $** from groupon website only to be told by cleanin...

GetHuman-sushomad's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sushomad's own words
I bought a cleaning coupon worth of $** from groupon website only to be told by cleaning company that their is no open availability for me to be used. I already purchased another cleaning deal hence I request that my cleaning deal with Executive maid should be cancelled and refunded. Here is a copy of my deal below** Executive Maids*Two Man-Hours of House Cleaning*The amount paid for this voucher ($**.**) with Executive Maids NEVER EXPIRES. The promotional value expires February **, ****.********** * Save a Tree*Skip the paper and redeem your Groupons right from our mobile app.* *THE RULES*These are the restrictions that apply to every Groupon voucher (unless the Fine Print specifies an exception)*VALUE OF THE GROUPON VOUCHER*This voucher has two separate values: (a) the amount paid* and (b) the promotional value. The amount paid will never expire and may be applied toward any goods or services offered by the merchant if the original goods or services specified on the voucher are no longer available. The promotional value is the additional value beyond the amount paid, and it will expire on the expiration date above (unless prohibited by law).*REDEMPTION*Redeemable only at Executive Maids for the goods or services listed above.*Not redeemable for cash (unless required by law). Doesn't cover tax or gratuity. Promotional value can't be combined with other offers. Not reloadable. Unauthorized reproduction, resale, modification, or trade prohibited. Executive Maids is the issuer of this voucher, provides all goods and services for which it may be redeemed, and is solely responsible for any damages or injuries resulting from the use or consumption of such goods or services. Purchase, use, or acceptance of this voucher constitutes acceptance of these terms. This voucher is transferable. For more information,
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Groupon

Customer service issue
Reported by GetHuman-sushomad
Nov 29th, 2018 - 9 mons ago
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GetHuman-sushomad started working on this issue
Nov 29th, 2018 6:44pm