Hi I purchased a groupon for LivuLash Studio. I have been trying to get an appointment...

GetHuman-sourvanc's customer service issue with Groupon from November 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sourvanc's own words
Hi I purchased a groupon for LivuLash Studio. I have been trying to get an appointment for the past * months and they are always booked. I tried to be patient but noticed my groupon is expiring on Dec. **. I asked the manager if she can applied the credit for me to use when they can fit me in and she says that they would call me back to do this. I did not hear from them and just called back and she did not offer this option to me. I like using Groupon to find new salon places but the service I received is not up to my expectations and I haven't even come in. Please credit the $** and I will purchase another salon Groupon thanks!
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Customer service issue
Reported by GetHuman-sourvanc
Nov 29th, 2018 - 9 mons ago
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GetHuman-sourvanc started working on this issue
Nov 29th, 2018 4:01pm