I purchased a groupon for my parents to stay at Niagara Falls Canada Four Points Sherat...
GetHuman1653441's customer service issue with Groupon from November 2018
Help with my Groupon issue
GetHuman1653441's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1653441 will want to follow the link below to head to their help center. We will check on GetHuman1653441 later to make sure it's all set or try to help escalate.
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1653441's own words
I purchased a groupon for my parents to stay at Niagara Falls Canada Four Points Sheraton Hotel. My father has been hospitalized since Monday and his doctors said he definitely will not be able to go (****-****). I called the hotel and Jillian said it would be no problem to reschedule but I need to do so with Groupon. It was made under the email *****@***.com under Dorothy Curry as the traveler. It is for a city-view king room.
GetHuman1653441 did not yet indicate what Groupon should do to make this right.
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