I was mislead by the advertisement for the holiday for * nights in rejikivic I booked...
GetHuman-laramh's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-laramh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-laramh's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laramh will want to follow the link below to head to their help center. We will check on GetHuman-laramh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-laramh may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-laramh's own words
I was mislead by the advertisement for the holiday for * nights in rejikivic I booked. I was promised a ** hotel and got offered a ** without transfers at all (which wasn’t mentioned anywhere). This is not what I had ordered in the first place, I always check the terms and conditions for everything like this. I understand that it says non refundable however I would like a full refund and to give you back the vouchers. I would not have placed the order without knowing exactly what I wanted.
GetHuman-laramh did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-laramh fixed the problem
We are waiting for GetHuman-laramh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.