My daughter sign on with my name to order & pay for a refurbish iPhone *. The phone was...
GetHuman-jleiper's customer service issue with Groupon from November 2018
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jleiper's own words
My daughter sign on with my name to order & pay for a refurbish iPhone *. The phone was faulty & had to be sent back. My name is Joanne & my email is *****@***.com. My daughter's name is Emma Leiper & her email is *****@***.com. She was advised to return her iPhone to clickwrap returns, * smethurst lane, Bolton, Lancashire, BL* *QE. Emma has sent a few emails requesting an update on when will she recieve her refund. This has now gone on too long with no contact from Groupon.
GetHuman-jleiper did not yet indicate what Groupon should do to make this right.
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