To whom it may concern,**In reference to **Duct Expert*Order *:************Purchase Dat...

GetHuman-emma_art's customer service issue with Groupon from November 2018

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The issue in GetHuman-emma_art's own words
To whom it may concern,**In reference to **Duct Expert*Order *:************Purchase Date:*Saturday, Nov **, *****Status:*Used on Nov **, *****Expires:*Sunday, Mar **, ******The appointment with Duct Expert was yesterday (Nov. **, ****) but it says in the status that the groupon was already REDEEMED on November **, a WHOLE WEEK before the appointment. They arrived yesterday and said a one bedroom duct cleaning work is going to cost us extra $*** and they won't start any work unless all the amount is paid. Their advertisement title says the groupon buys "$*** worth of services". So in addition they are charging "another" $*** so duct cleaning of a *-bedroom condo is $***? Ridiculous. **Because it looks like they redeemed the groupon one week before even the appointment and they quoted an exorbitant amount of money for simple service, I am filing a complaint and want a refund or Groupon credit. **Please advise accordingly. Thank you.**Kind regards,*Emma********emma artinian*******@***.com
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Groupon

Customer service issue
Reported by GetHuman-emma_art
Nov 29th, 2018 - 9 mons ago
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GetHuman-emma_art started working on this issue
Nov 29th, 2018 1:56pm