I am still waiting confirmation of posting my order which I placed on the **********. T...
GetHuman-grantso's customer service issue with Groupon from November 2018
Help with my Groupon issue
First: share to improve GetHuman-grantso's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-grantso's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-grantso will want to follow the link below to head to their help center. We will check on GetHuman-grantso later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-grantso may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-grantso's own words
I am still waiting confirmation of posting my order which I placed on the **********. The order number is *********. The order should have progressed beyond Order placed by now. They say it should have progressed after * working days. If the goods are not in stock I will cancel and request a full immediate refund so I can source the items elsewhere. Can you please investigate and get back to me ASAP **Regards *Grant Somerville
GetHuman-grantso did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-grantso fixed the problem
We are waiting for GetHuman-grantso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.